Case Studies
AI
Agent workflows, copilots, and production AI systems — designed for operators who need auditability and control.
3 studies
01Agent ops dashboard with observability and human override
Production agent workflows had no unified view of runs, failures, or cost. We built an ops dashboard with trace replay, latency SLOs, spend caps, and one-click human override — MTTR on agent failures dropped from hours to 12 minutes.
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02Internal copilot with retrieval and approval loops
Engineering and support teams searched six wikis for runbooks that were often stale. We shipped an internal copilot with RAG over approved docs, citation links, and escalation to SMEs — 64% of L1 queries resolved without a ticket.
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03Multi-agent back-office automation for finance ops
A B2B payments team was manually reconciling invoices across three systems. We deployed a multi-agent workflow with tool use, approval gates, and full audit logs — cutting reconciliation time by 72% while keeping human sign-off on every exception.
Read case study →Networking
Campus, WAN, and operations work — designs we have taken from architecture through cutover and run.
2 studies
01Network observability platform with automated NOC triage
A logistics operator’s NOC was drowning in SNMP traps with no correlation across MPLS, Wi‑Fi, and datacenter fabrics. We unified telemetry in Kentik and Grafana, added intent-based alerting, and shipped runbook-linked auto-triage that clears 58% of events without L1 touch.
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02SD-WAN modernization across 80 retail branches
A national retailer was paying for dual MPLS circuits per store while still failing over manually during outages. We designed a dual-hub SD-WAN fabric with active/active internet paths, centralized policy, and NetBox as source of truth — cutting circuit spend while improving failover to under 8 seconds.
Read case study →Security
Zero-trust, detection, and governance — controls that hold up in audit and on the floor.
1 study
